Queensland motorists stall on car maintenance

Among those who deferred these important tasks, 80% missed their routine car service and 40% delayed getting their tyres replaced.

The research found that more than half (57%) of respondents stated that delaying these tasks increased the likelihood of breakdowns or accidents.

The data comes as RACQ’s roadside assistance fleet responded to 736,924 calls for help in FY25, including 327,840 callouts for battery-related issues, 23,786 for vehicles lockouts, 74,840 for flat tyres and 6,450 from those who had run out of fuel.

RACQ Deputy Group CEO Glenn Toms said in the last financial year patrols helped 91% of motorists get back on the road in an average response time of 35 minutes.

“For 100 years we’ve been there for Queenslanders when and where they need us,” Mr Toms said.

“However, we understand cost-of-living pressures are impacting household budgets and keeping up with car maintenance can often fall to the wayside.

“While our fleet of more than 750 patrols is ready to assist motorists 24/7, being aware of early warning signs can reduce your risk of an unplanned breakdown.”

The survey also revealed one in four (25%) Queenslanders were not confident in spotting early warning signs that their vehicle may require maintenance.

“Taking the time to review your car manual to ensure you’re across what the different warning lights mean is really important,” he said.

“Other tasks you can easily do at home include checking your tyre tread depth, monitoring your oil and fluid levels, ensuring your lights are working properly and making sure your wiper blades are working efficiently.”

Mr Toms also stressed the benefits of regular battery checks as modern vehicles rely more on technology systems.

“Our patrols have seen a 20% increase in battery-related callouts from FY24, which is largely due to batteries in modern vehicles using more power to support improved technology systems,” he said.

“Having your battery checked at your local mechanic or at one of RACQ’s auto stores, will give you a good indicator of its lifespan and when it might need to be replaced.”

Access member discounts on selected mechanic and car repair services at RACQ Auto.  

_{*Survey findings from RACQ Quarterly Consumer Omnibus, FY26 Q1, n=510}

RACQ Roadside Assistance callouts in FY25 by region: